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Author Yvette Durazo Releases Widely Anticipated Book, Conflict Intelligence Quotient “Conflict-IQ™” Just in Time for the Holidays

Author Yvette Durazo Releases Widely Anticipated Book, Conflict Intelligence Quotient “Conflict-IQ™” Just in Time for the Holidays

December 06
22:45 2022

Dallas, TX, USA – December 6, 2022 – Yvette Durazo is thrilled to announce the release of her new book, Conflict Intelligence Quotient “Conflict-IQ™” just in time for the holidays. Conflict Resolution is more than a soft skill to learn through videos and blogs, it is a deliberate and conscious effort that encompasses psychology, humanity, anthropology, and sociology. We meet and talk to more people than we ever have in history, making this book of modern importance. With the modern prevalence of conflict, there is no better time to gain conflict intelligence than now.

This timely book comes with truths that seek to empower people to understand alternative ways of handling different types of conflicts. It also illustrates how conflict resolution can impact an organization just as much as it does the individuals involved.

Readers of Durazo’s new book will walk away with the skills to:

Improve your perception about conflict, providing solutions to reflect leadership both at work and in life.

Show the role of self-awareness in conflict resolution.

Explore the essential role your mindset plays in attaining conflict intelligence.

Introduce different aspects of conflict resolution, including emotional intelligence and conflict intelligence.

The book uncovers solutions to conflict and reveals the root causes of certain kinds of conflict. It takes the reader deep into the background of issues and how these childhood problems can be a problem in an organization. Durazo is offering a free download of the first chapter on her website at

About Yvette Durazo

Being the youngest of seven children, she has been a negotiator and mediator from the cradle. As a first-generation Hispanic university graduate and single mother attaining an advanced degree, Yvette knows what it takes to overcome challenges. Yvette’s problem-solving skills and passion for peaceful conflict resolution led her to embark on a self-discovery and professional growth journey. After 20 years of professional experience working in both the public and private sectors, along with a unique academic background, Yvette has mastered key methodologies and techniques in the field of human relationships.

Yvette is an Adjunct Professor for the University of California, Santa Cruz Silicon Valley Extension for the Human Resource Management Certification Program. There she teaches online and in-person courses in Diversity, Equity, and Inclusion (DEI), Human Resource Management Courses, Communication & Conflict Management, Alternative Dispute Resolution, Ethics, Neutrality, Conciliation, and Mediation. She is also a former Adjunct Professor for the National University and the School General Council of the Judiciary in the State of Guanajuato, Mexico.

Yvette has worked alongside boards of directors, corporate representatives, political representatives, students, and educators. She is the former ADR Program Administrator for the Superior Court of California, Alameda County, Executive Committee Member at the Alameda County Bar Association ADR Section, and tri-chair for the Wellness Section for the Association of Conflict Resolution (ACR).

Yvette’s upbringing on the United States & Mexico border has given her a great cultural awareness that serves her when working with businesses that have diverse representation. She draws empathy, intuition, and wisdom from her life and work experiences to work with her clients. Yvette links leadership development to business outcomes, resulting in meaningful and effective changes for both her clients and their organizations.

Learn more at

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